Privacy Policy

Last updated: 31 August 2026

Air Iron respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how personal data may be collected, used, disclosed and protected when you visit airiron.ch, place an order or contact us.

Air Iron is operated by VL Trade Sagl, which acts as the data controller for the processing described in this Policy where applicable.

1. Personal Data We Collect

Depending on how you interact with our website, we may collect information including:

Information you provide

When you place an order or contact us, we may collect:

• first and last name;

• email address;

• telephone number;

• billing address;

• delivery address;

• order information;

• communication and customer-support information; and

• other information you voluntarily provide.

Air Iron does not currently require customers to create a customer account in order to purchase products.

2. Payment Information

Payments may be processed through third-party payment providers supporting methods such as:

• credit or debit cards;

• TWINT;

• Apple Pay; and

• Klarna.

Payment information necessary to complete the transaction may be processed directly by the relevant payment provider.

Air Iron does not intentionally store complete payment-card details where those details are processed directly by authorised payment providers.

Payment providers process personal data according to their own applicable privacy practices and legal obligations.

3. Automatically Collected Information

When you visit airiron.ch, certain technical information may be collected automatically.

This may include:

• IP address;

• browser type;

• device type;

• operating system;

• pages viewed;

• referring website;

• approximate location derived from technical information;

• date and time of visits;

• interactions with the website; and

• cookie and similar technology identifiers.

This information may be necessary for security, website operation, analytics and performance measurement.

4. How We Use Personal Data

We may process personal data where necessary to:

• process and fulfil orders;

• process payments;

• arrange delivery;

• communicate regarding an order;

• provide customer support;

• process returns, refunds and warranty claims;

• prevent fraud and misuse;

• secure and maintain our website;

• analyse website performance and usage;

• measure advertising effectiveness;

• improve our products, services and website;

• maintain business and accounting records;

• establish, exercise or defend legal claims; and

• comply with applicable legal obligations.

We aim to collect and process only data reasonably necessary for these purposes.

5. Marketing and Newsletter

We do not currently operate a general promotional newsletter based on email addresses collected through checkout.

Customer contact details provided for an order are primarily used to fulfil the order, provide customer service and communicate information connected with the transaction.

We will not automatically treat an email address supplied solely for completing an order as unrestricted consent to receive promotional emails.

If marketing communications are introduced in the future, any required consent or opt-out mechanism will be provided in accordance with applicable law.

6. Analytics and Advertising Technologies

Airiron.ch may use analytics, advertising and measurement technologies to understand how visitors interact with the website and to measure the performance of advertising campaigns.

Depending on the services activated on the website, these technologies may include services provided by companies such as:

• Google;

• Meta (Facebook and Instagram); and

• other advertising or analytics providers.

These services may collect technical and usage information through cookies, pixels, tags or similar technologies.

Where consent is legally required for non-essential cookies or tracking technologies, such technologies should be activated only in accordance with the user's cookie preferences.

Users may be able to change or withdraw their cookie choices through the cookie settings available on the website.

7. Hosting and Website Infrastructure

Airiron.ch is hosted and operated using services provided by Hostinger.

Hosting and technology providers may process technical information necessary to deliver, secure, maintain and operate the website.

Such information may include server logs, IP addresses and other technical data.

8. Sharing Personal Data

We do not sell personal data.

We may disclose personal data where reasonably necessary to service providers involved in operating our business, including:

• website hosting and infrastructure providers;

• payment processors;

• shipping and logistics providers;

• analytics providers;

• advertising and measurement providers;

• IT and security providers;

• professional advisers; and

• public authorities where disclosure is legally required.

Service providers should receive only the information reasonably necessary for the relevant service.

9. International Data Transfers

Some service providers used to operate our website, process payments, provide analytics or support advertising may process personal data outside Switzerland.

This may include processing in the European Economic Area, the United States or other countries.

Where required by applicable data protection law, appropriate safeguards are used for transfers to countries that do not provide an adequate level of data protection.

These safeguards may include recognised contractual protections or other legally permitted mechanisms.

10. Cookies

Airiron.ch may use cookies and similar technologies.

Essential cookies

These are necessary for functions such as website operation, checkout, payment processing, security and remembering certain user choices.

Analytics cookies

These may help us understand website traffic and how visitors use airiron.ch.

Advertising cookies and pixels

These may be used to measure advertising performance and, where applicable and legally permitted, provide more relevant advertising.

Where required by applicable law, optional analytics or advertising technologies will be subject to the user's consent.

Users may also control certain cookies through their browser settings.

Disabling essential technologies may prevent parts of the website or checkout from functioning correctly.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or where retention is required by law.

Order and transaction information may therefore be retained for longer periods where necessary for accounting, taxation, warranty, fraud prevention or legal purposes.

Customer-support communications may be retained where reasonably necessary to manage an order, dispute, warranty claim or other legitimate business requirement.

When personal data is no longer required, it may be deleted or anonymised where appropriate.

12. Data Security

We take reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on the law applicable to you, you may have rights concerning your personal data.

These may include rights to:

• request information about personal data we process about you;

• request correction of inaccurate data;

• request deletion where legally applicable;

• object to or restrict certain processing;

• withdraw consent where processing relies on consent; and

• receive or transfer certain personal data where applicable.

These rights may be subject to legal limitations or exceptions.

Requests concerning personal data can be sent to:

support@airiron.ch

We may need to verify the identity of the person making a request before providing or modifying personal data.

14. Children

Airiron.ch is not specifically directed at children.

We do not knowingly seek to collect personal data from children for marketing purposes.

Where applicable law requires parental or guardian consent for a particular processing activity, we will apply the relevant legal requirements.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

Their privacy practices are governed by their own privacy policies, and Air Iron is not responsible for the privacy practices of independent third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, technologies, business practices or legal requirements.

The current version will be made available on airiron.ch and identified by its latest revision date.

17. Applicable Data Protection Law

VL Trade Sagl processes personal data in accordance with applicable Swiss data protection legislation, including the Swiss Federal Act on Data Protection (FADP).

Where Air Iron's activities fall within the territorial scope of other mandatory data protection legislation, including the European General Data Protection Regulation (GDPR), applicable requirements will also be observed.

18. Contact

For privacy-related questions or requests:

Air Iron by VL Trade Sagl
support@airiron.ch

Further legally required company information may be made available separately through the website's Legal Notice / Impressum.